See why we were named one of Houston’s Best Boutiques! Feel good shopping with us! Every purchase gives back!

Shipping Policy

SHIPPING

NOTICE: There are shipping delays with ALL carriers right now due to COVID. We highly suggest choosing UPS or Priority Shipping at checkout. There will be a fee for this shipping service. This is completely out of our control, so please be patient with us as we all navigate this together. We are seeing tracking numbers not updating for awhile, sometimes until after the package has been delivered. Again, we unfortunately, have no control over this but we are still getting packages out within 48 business hours. We thank you for your grace and patience during this time! Please note: all orders ship within 48 business hours, Monday- Saturday    

Standard Shipping Rates are as follows:

 Standard Shipping 7-10 Business Days* Major Delays

(packages under 1lb in weight)

$5

Standard Shipping Mid Weight 7-10 Business Days. Major Delays

(packages over 1lb in weight)

$8.50

Heavy Goods Shipping

(packages over 5 lb in weight)

$15

 

Optional Expedited Shipping may be chosen at checkout. These optional rates are:

 USPS Priority Shipping 3-5 Business Days* Major Delays!

(packages under 5 lb in weight)

$15

USPS Priority Shipping Heavy Weight

(packages over 5 lb in weight)

$20
UPS Ground 3-5 Business Days $12
UPS 2nd Day- 2-3 Business Days $25


We are required to charge state and local taxes of 8.25% for customers who reside in Texas only. This amount will be added to your order when it is totaled by our shopping cart system.

All orders are shipped by 'GROUND' within 48 business hours (this does not include holidays) from the day you place your order via United States Postal Service OR UPS. We highly recommend selecting UPS at checkout as it is more reliable during these times. 

Shoes will be shipped via USPS Parcel Select. Shipping time is approximately 5-7 business days. This is not guaranteed. 

NOTICE: USPS shipments are taking longer than expected due to COVID-19.  We have NO control over this, so please be patient with your orders. We highly recommend purchasing ROUTE at checkout for package insurance and selecting UPS as your shipping carrier. 

If you place an order that includes a PRE-ORDER we will ship all items together once the preordered item arrives. If you would like for us to ship in stock items before the preorder arrives please place a separate order.

Once your order is received, we will ship within 48 hours Monday-Saturday. USPS usually delivers in 3-5 business days, depending on location, but can take up to 10 business days. Exceptions to this policy would be if the item ordered is not in stock. You will be notified via email of an expected ship date. If you order via Instagram or Facebook and pay via PayPal, you will receive an email notification of when your order is shipped. You may purchase insurance for an additional fee. Please contact us at info@pandcboutique.com for rate information.

Pomp and Circumstance Boutique is not responsible for lost or stolen packages. We cannot issue refunds for lost or stolen items if they show as delivered. We recommend purchasing insurance if you are concerned about this.

International orders are delivered for $30 and may take up to 2 weeks for delivery.

If you would like overnight service, there will be an additional shipping fee, and you will need to contact us in a separate email at: info@pandcboutique.com.

We will ship via FedEx or UPS at your request. Shipping costs may vary. Contact us at info@pandcboutique.com for shipping fees.

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